Frequently Asked Questions
Got Questions?
Q: How do I get a quote for my project?
A: You can request a quote by filling out the form on ourContact Us page, or by calling us at +1 236 869 6909. We will schedule a visit to your property to discuss your needs and provide a detailed estimate.
Q: Are you licensed and insured?
A: Yes, we are fully licensed and insured to provide landscaping services. Our team members are also trained and certified to ensure high-quality workmanship.
Q: What areas do you serve?
A: We serve the Lower Mainland areas: Vancouver. If you’re unsure whether we cover your location, please contact us.
Q: How often should I mow my lawn?
A: It depends on the type of grass and the growing season. Generally, mowing once a week during the growing season is recommended to keep your lawn healthy and neat..
Q: Do you offer fertilization services?
A: Yes, we offer customized fertilization programs to keep your lawn green and healthy. Our experts will assess your lawn’s needs and apply the appropriate treatments.
Q: Can you help design a custom garden?
A: Absolutely! Our team of experienced designers will work with you to create a beautiful and functional garden that meets your preferences and budget.
Q: Do you provide maintenance for gardens?
A: Yes, we offer regular maintenance services to keep your garden looking its best throughout the year.
Q: Do you install and repair irrigation systems?
A: Yes, we install new irrigation systems and provide repair and maintenance services for existing systems to ensure your landscape receives the right amount of water.
Q: How do I know if I need an irrigation system?
A: If you’re having trouble keeping your lawn and garden adequately watered, or if you’re spending a lot of time manually watering, an irrigation system can save you time and ensure even watering.
Q: What is hardscaping?
A: Hardscaping refers to the non-living elements of your landscape, such as patios, walkways, retaining walls, and outdoor kitchens. We can design and install a variety of hardscape features to enhance your outdoor space.
Q: Can you help with outdoor lighting?
A: Yes, we offer outdoor lighting solutions to highlight your landscape’s features and improve safety and security.
Q: What seasonal services do you offer?
A: We offer spring and fall clean-up services, including leaf removal, pruning, mulching, and preparing your landscape for the changing seasons.
Q: What forms of payment do you accept?
A: We accept cash, checks, and major credit cards. Payment plans are also available for larger projects.
Q: How do I schedule a service?
A: You can schedule a service by calling us at +1 236 869 6909 or by using our online booking system here.
Q: What is your cancellation policy?
A: We require at least 24 hours’ notice for cancellations or rescheduling. Please contact us as soon as possible if you need to change your appointment.